Privacy Policy
We are committed to comply with Personal Data Protection Act 2010, in particular, its policies, guidelines and orders with the view taking our valued and prospective client’s privacy seriously. The following notice is hereby issued to inform you of your rights pertaining to your personal data that has been and/or will be collected and processed by us.
(1) General
We have collected and/or will collect your personal data and thereafter to process the same and/or on your behalf in the manner set out in this Privacy Policy.
(2) Collection of Personal Data
When you register any Shippop account and/or make a booking or order with us, the personal data that you will provide to us may include but not limited to:
(a) For individual:
(i) Name
(ii) NRIC No.
(iii) Email address
(iv) Contact No.
(v) Postal address
(b) For company and/or any other entity:
(i) Name
(ii) Registration No.
(iii) Email address
(iv) Contact No.
(v) Person in charge
(3) Purpose
The purpose in collecting and processing the personal data includes but not limited to the followings:
(a) to process your enquiry and provide you with the services and product offered by Shippop;
(b) to process your application or registration under any Shippop's programme;
(c) to process your orders/bookings made with us. For example, we shall pass your name and address to a third party such as our courier service provider or supplier of choice in order to provide the services to you;
(d) to allow us to administer your registered account with us;
(e) to provide you with the services and information offered through our website or any other channel which you may request;
(f) communication with you and delivery of information by e-mail, other telecommunication means, including but not limited to, telephone calls, short message service (SMS), fax, social media, including but not limited to, facebook, whatsapp, line, wechat and other services offered by Third Parties under clause 4 herein; and
(g) to verify and carry out financial transactions in relation to payments you may make online. For example, payments you make through our channels will be processed by our appointed payment gateway service provider. Disclosure to the payment gateway service provider in this context is necessary for the purpose of conducting the transaction that you have opted for.
(4) Third Party(ies)
(a) Personal data collected will only be disclosed with:
(i) any company within our corporate group;(ii)
(ii) third party service providers as we deem necessary; and
(iii) our auditors, business associates, consultants, accountants and/or other professional advisers as we deem necessary and appropriate; for the purposes for which it was collected, as authorized and consented by you herein.
(b) Meanwhile, personal data collected will also be disclosed to any person including a body corporate to whom we are compelled to or required under law or in response to a local or state or federal or international authority, industry regulator, enforcement agency, statutory authority, court of laws, tribunal, arbitration centre, commission or council or association legally authorized by law.
(5) Sources
The sources we may obtain your personal data include but not limited to any form and/or information you have submitted, completed and/or disclosed to us, any identity materials that you have distributed voluntarily, business directory(ies) and/or listing(s) that you have subscribed to share your information.
(6) Your Obligation
You shall supply your personal data to us in the most accurate manner. Failing which, we are unable to process your personal data on your behalf and for the purpose stated in clause 3 herein and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.
(7) Your Rights
(a) Right to request access to personal dataYou are entitled to request access to your personal data that is processed by us with reasonable notice.
(b) Right to request correction of personal dataYou are entitled to request the correction of your personal data that is held by us with reasonable notice. With respect to this, you may:(i) request correction and/or update of your personal data that is inaccurate, incomplete or out of date; and/or(ii) request retention of your personal data only as long as necessary for the
(i) request correction and/or update of your personal data that is inaccurate, incomplete or out of date; and/or(ii) request retention of your personal data only as long as necessary for the fulfillment of the purpose herein.(c) Rights to limit processing of your personal dataYou are entitled to limit our processing of your personal data by expressly withdrawing your consent given previously subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
(ii) request retention of your personal data only as long as necessary for the fulfillment of the purpose herein.(c) Rights to limit processing of your personal dataYou are entitled to limit our processing of your personal data by expressly withdrawing your consent given previously subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
(c) Rights to limit processing of your personal dataYou are entitled to limit our processing of your personal data by expressly withdrawing your consent given previously subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.
(8) Changes to the Privacy Policy
We reserve the right to modify and change the Privacy Policy at any time. Any changes to this Privacy Policy will be published on our website. You are advised to check this Privacy Policy each time you access our website so as to be aware of the most recent applicable version of the Privacy Policy.
(9) Complaints / Enquiry about breaches of privacy
If you intend to exercise your rights under clause 7 or to make enquiry or complaints pertaining to your personal data, please don't hesitate to contact us at cs@shippop.my